Privacy Policy

Effective November 2024

At XO Creative Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information in connection with our branding and website design services.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

1.1 Information You Provide Directly

  • Contact Details: Name, email address, phone number, and mailing address.

  • Business Information: Business name, industry, brand preferences, and other relevant details.

  • Payment Information: Billing address and payment details necessary for invoicing and processing payments.

1.2 Automatically Collected Information

When you visit our website or interact with us online, we may collect:

  • Technical Data: Your IP address, browser type, operating system, and device information.

  • Usage Data: Pages you visit on our website, time spent on each page, and other browsing behavior.

1.3 Third-Party Information

We may receive additional information about you from third-party payment processors or social media platforms if you interact with us through those services.

2. How We Use Your Information

We use your information to:

  1. Provide and manage our services, including project management and communication.

  2. Process payments and send invoices.

  3. Respond to inquiries and provide customer support.

  4. Improve our website, services, and marketing efforts.

  5. Comply with legal and regulatory obligations.

3. How We Share Your Information

We will never sell or rent your personal information. However, we may share it in the following limited circumstances:

  1. Service Providers: With trusted third-party providers who assist us in delivering services, such as payment processors or web hosting providers.

  2. Legal Compliance: If required by law, court order, or government regulations.

  3. Business Transfers: In connection with any merger, sale, or transfer of our business assets.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online data transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

6. Your Rights

You have the following rights regarding your personal information:

  1. Access: Request a copy of the information we have about you.

  2. Correction: Request corrections to inaccurate or incomplete information.

  3. Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.

  4. Objection: Object to certain uses of your information, such as marketing communications.

To exercise your rights, please contact us at hello@xocreativeco.com

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your experience on our website. These help us analyze site usage and provide personalized content. You can disable cookies through your browser settings, but this may impact certain website functionalities.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this page periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

XO Creative Co.
Email: hello@xocreativeco.com
Website: www.xocreativeco.com

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.